Returns & Exchanges
At Cowshed Interiors, we want you to be delighted with your home decor, but we understand that sometimes an item isn't quite right. We offer a 14-day return period for all unused items in their original packaging to ensure a smooth shopping experience.
Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive your unique Return Authorization code.
Secure Packaging
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit, ensuring the Return Authorization is included inside.
Shipping Your Item
Send your parcel back to our warehouse using a tracked courier service; we recommend obtaining proof of postage as we cannot be held responsible for items lost in transit.
Inspection and Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing