Frequently Asked Questions
Everything you need to know about shopping with Cowshed Interiors.
What are your shipping rates and delivery times?
We offer standard shipping within 3-5 business days and express options for most UK mainland addresses. Shipping costs are calculated at checkout based on the dimensions and weight of your selected home decor items.
Do you offer international shipping?
Currently, we primarily ship within the UK. For international inquiries, please contact our customer service team directly to receive a bespoke shipping quote for your location.
What is your return policy for home accessories?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, items must be returned in their original packaging and condition to be eligible for a full refund.
What should I do if my item arrives damaged?
As we specialize in fragile home goods, we take great care in packaging. If an item arrives damaged, please email us a photo of the damage within 48 hours of delivery so we can arrange a replacement or refund.
Are your products ethically sourced?
At Cowshed Interiors, we prioritize working with artisans and suppliers who share our commitment to quality craftsmanship and ethical production standards across our entire home range.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.